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Terms & Conditions

Booking conditions and procedures apply to all guests intending to travel with SafariWise Namibia.

Reservations

Bookings of tours/safaris are made through the office of SafariWise Namibia only. Upon confirmation, a non-refundable deposit of 15% is required and the booking becomes binding and the terms and conditions, as contained herein, become enforceable.

Cancellation Policy

If it becomes necessary to cancel your holiday, you must notify SafariWise Namibia immediately in writing. Cancellation will take effect upon receipt and acknowledgement of your cancellation.

Cancellations fees apply as follows:

100% Cancellation fee due for cancellation 44 days or less prior to arrival
50% Cancellation fee due for cancellation 45 – 90 days prior to arrival
20% Cancellation fee due for cancellation more than 90 days prior to arrival

Final payment is due 60 days prior to tour/safari start date or as indicated in the final agreed-upon itinerary.

Travel Insurance

SafariWise Namibia carries compulsory motor vehicle insurance and a detailed motor accident policy. Personal Travel Insurance is compulsory to all individual participants for the full duration of the tour/safari and forms part of the booking conditions. Mentioned insurance must cover personal injury, medical expenses, loss of luggage and the expenses associated with cancellation or curtailment of a tour/safari.

Health

The client acknowledges being aware of the proposed itinerary and hereby confirms that he or she is medically fit, in good health and is able to embark upon the tour/safari. Any client with a pre-existing medical condition or illness must declare the true nature of such condition at the time of booking. SafariWise Namibia cannot be held responsible for the provision of drugs or treatment that may be required during the tour/safari.

Malaria

Guests intended visiting Botswana, Kwa-Zulu Natal, Mozambique, Mpumalanga (Eastern Transvaal), Namibia, and Zambia are advised to commence taking anti-malaria prophylactics before their intended visit. Please check with your local pharmacy/drugstore or medical doctor. As for inoculations, consult the Centers for Disease Control (CDC) website at: http://wwwn.cdc.gov/travel/default.aspx.

Travel Documents

A passport, with minimum 6 months validity, on your return date to your country of residence/origin, is required. Please check visa- and vaccination requirements as SafariWise takes no responsibility for passports or visa’s.

Liability & Responsibility

Neither SafariWise Namibia, nor any person acting for, through or on behalf of, shall be liable for any loss or damage whatsoever and without restricting the generality of the foregoing shall particularly not be responsible for loss or damage arising from any errors or omissions contained in it’s brochure or other literature, late or non-confirmation or acceptance of reservation, loss or damage caused by delays, accidents sickness, injury or death, whether occasioned by negligence or not with the exception of gross negligence on the part of SafariWise Namibia or its duly authorized employees.

Wild Animals

Clients may come into close physical contact with wild animals during tours/safaris.

Accommodation

Accommodation is as specified in the itinerary or brochure. The use of specific accommodation is subject to availability. SafariWise Namibia reserves the right to make use of alternate accommodation. This will in no way affect the price of the tour/safari.

Transportation

Vehicles provided are large enough to accommodate the number of passengers and luggage. All drivers are licensed in terms of Namibian legislation. All vehicles comply with relevant safety regulations. SafariWise Namibia reserves the right to utilize different sizes or types of vehicles to those indicated depending on demand and availability.

Delays

SafariWise Namibia shall not be responsible for the consequences of any delays whether arising from flights, accidents, breakdowns or any other cause.

Law & Jurisdiction

The law of the Republic of Namibia shall govern the relationship between SafariWise Namibia and its clients. The parties consent to the jurisdiction of the Magistrate’s Court in respect of any dispute, action or proceedings, which may arise between SafariWise Namibia and the client.